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A Medical Receptionist, or Medical Front Desk Clerk, is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Provider availability, explaining intake forms to new patients and processing payments after treatment.
Medical Receptionist Duties and Responsibilities
As client-facing professionals, Medical Receptionists play a key role in representing a practice within the community. Duties and responsibilities for this role typically include:
Greeting patients professionally both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Hours Monday – Thursday 7:30 am-5. Friday 8:00am-12:00pm.
After 90 days full benefits, 2 weeks’ vacation, all major holidays. Clothing and scrub allowance included.
Please send your resume to julieblankenship@holistic-inc.com
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